black and brown leather padded tub sofa

Clean Water, Strong Communities

Serving Western Massachusetts with reliable water and sewer solutions

Water

Safe drinking water delivered daily

Maintaining pipes and infrastructure

Emergency water services available

Sewer
Support

Serving Western Massachusetts

Pioneer Valley Water & Sewer Authority has been dedicated to providing clean water and reliable sewer services to our community for decades.

A serene view of a clear river flowing through a lush green valley in Western Massachusetts.
A serene view of a clear river flowing through a lush green valley in Western Massachusetts.
Our Mission
Community Focus

We prioritize sustainable practices and work closely with residents to ensure safe, affordable water and sewer services every day.

Our Services

Reliable water and sewer solutions for Western Mass communities.

Water Supply

Ensuring clean, safe drinking water flows to every home and business.

Photo of a water treatment plant with clear blue tanks and pipes under a bright sky.
Photo of a water treatment plant with clear blue tanks and pipes under a bright sky.
Sewer Services

Managing wastewater with care to protect our environment and health.

Emergency repairs and maintenance to keep your service running smoothly.

Support
Technician inspecting underground sewer pipes with safety gear in a residential neighborhood.
Technician inspecting underground sewer pipes with safety gear in a residential neighborhood.
Customer service representative assisting a resident over the phone in a bright office.
Customer service representative assisting a resident over the phone in a bright office.

Stay Connected

Get updates on water quality and service alerts

Our Location

Serving Western Massachusetts with reliable water and sewer services since day one.

Address

565 Riverbend Drive

Hours

Mon-Fri 8am-5pm